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Tuesday, July 12 • 10:00am - 11:30am
How to Win Over an Angry Parent with Calm & Class FULL
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Clear communication, curiosity, and empathy can many times prevent situations from escalating with parents, but not always. What do you do when a parent calls, emails, or shows up and is very upset? In this session participants will learn how to de-escalate heated situations by looking for common ground and listening to understand the parent's concerns. Leave with practical strategies for shared problem solving as well as resources to pre-emptively manage academic and behavior issues. This session will have an elementary focus.
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Speakers
avatar for Karie Kuster

Karie Kuster

Principal | BRENT ELEMENTARY, LEISD
avatar for Jamey Allen

Jamey Allen

Principal, Prestwick Elementary, LEISD
Jamey Allen is the principal at Prestwick Elementary.  Mrs. Allen is finishing her first year in Little Elm ISD.  She also served in Plano ISD for 18 years as a teacher, instructional coach, assistant principal (5 years) and principal (11 years).  Her career began in Illinois where... Read More →


Tuesday July 12, 2022 10:00am - 11:30am CDT
B121 LEISD Admin & Professional Learning Building, 400 Lobo Lane